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Thursday, January 24, 2013

Samsung to fix sudden death issues soon


Samsung is acknowledging that the sudden death problem in its flagship Galaxy S3 & affirmed that it is working on a solution for it.

Dutch Samsung representative Anne ter Braak stated that the trouble is restricted to a little number of units & that a fix is on its way. As per the representative, the problem is because of a firmware bug that could be fixed with a trivial upgrade. Similar to other upgrades, it is anticipated to be an Over the Air update.

It was earlier reported by several Galaxy S3 users that their smartphone was abruptly dying thanks to main board crash, caused probably by collapse of the aboard NAND memory. A few users have indicated that the trouble happens when the smartphone is left inactive for a long time. Whilst the South Korean mobile maker did not affirm the precise nature of the trouble whilst acknowledging the subject, it did state that the subject is restricted to 16GB versions of the smart phone. Till now Samsung's reply to the trouble has been to replace those walking in with non working S3s with new units without too many questions.

Samsung's Galaxy S3 has done justice to the consumers and the company. In November, Samsung disclosed that it had retailed 30million units of the Galaxy S3 smartphone. So, if a problem like the one discussed above is true, they need to respond to that as soon as possible. Or their brand value will take a hit. And no company will desire that.